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Mr. Greg seems to be content with his present position and not driven to meaningful achievement. Satisfied with his current condition, he apparently has little push to achieve the best result. As a manager, Mr. Greg tends to use autocratic style of leadership. He maintains intensive control and less willing to create broad participation among his staff in decision-making process. He also displays forcefulness in instructing his staff to do their tasks. While this step may be effective in applying order of rules and create obedience, it can also irritate his staff and produce counter productive responses.
In approaching problems, Mr. Greg tends to combine analytical and practical perspective. He narrated that he rarely encountered serious problems in his workplace other than dealing with anger and drunken customers. In this case, he would deal with them calmly. If customers’ behavior were getting worse, he would coordinate with security to resolve the problems. Continue reading