How to set up, run and evaluate a training program based on behavior modeling principles. At St. Luke’s Hospital Center, 108 supervisors have improved their skills, thanks to behavior modeling. The program is so successful that some of us have spent our va¬cations offering the technique at other organizations. Employees of an international insurance company, a multinational shipping firm and more than 20 health care institutions have benefited from our classes alone, and dozens of large and small consulting firms now offer supervisory training that utilizes behavior modeling techniques. Continue reading