How to Conduct Training Evaluation

We recently asked a number of HRD research consultants, evaluation specialists and communication experts to share some words of wisdom on two key show-and-tell questions: “What is the best way to present research results to management?” and “Is there any special knack to presenting bad news outcomes?”

As you would expect of a question containing the phrase, “What is the best way to…,” we received a lot of “it depends” answers. The most frequent “it depends” we heard revolved around the issues of purpose and audience. Continue reading