Communication skills are needed everywhere in today’s fast world to convince people towards your ideas and perspective. However, communication skills for the sales people on their sales pitch is that area where your bread and butter may depend upon how well you can communicate with your potential customer. The communication traffic is always two-way traffic; listening and then speaking.
The one, who can listen well to the clients, will speak well to convince them and hence wins the game! The point is not to annoy your customers by repeating what they say, which most salesmen tend to do, when they listen closely and carefully. Continue reading