A training task force (TTF) consists of one or more employees who follow an organized plan for drafting training material, usually of a technical nature, that is obviously beyond the capability of in-house program developers. The desired training material is usually ex¬pected to meet a tight target date, be accurate and have credibility.
If managed according to the guidelines set forth in this article, a training task force can accomplish all these objectives. In return, TTF team members receive invaluable exposure to top-level management, thus facilitating their career development. Allstate’s training department frequently uses training task forces be-cause of its large, decentralized structure and because of its high quality standards. Continue reading