All program assessment can be divided into two types— process and outcome. Process-oriented assessments are structured to collect information on what happens to people undergoing a training experience.
And outcome approaches focus on the changes (both positive and negative) that happen to the individual and/or organization as a result of training. Both types of assessment are frequently used to evaluate the success of a training effort. Neither of these assessment techniques to promote and better understand transfer effects is used often enough. Continue reading