Mr. Messi began his career in this hotel in the laundry department and after 26 long years, he is still in this department. The length of stay in one department seemed to have frustrated Mr. Messi from the way he reacted and replied to questions during the interview. He emitted an air of sarcasm and pessimism showing little interest to the interview.
As refelected in his profile and observable behavior is his relatively low need to finish, low need to lead people and poor controls in monitoring the work and actions of his staff. Mr. Messi seems to have given up and prefers to lead in a highly democratic style. As an active member of the labor union, he seems to capitalize his role which he brings along on the job particularly in the laundry department. Continue reading