What is Quality Management? Quality Control and Quality Management

Every company has its own way to manage and maintain the sales and the quality of the goods and services in their company. There are a lot of factors and key aspects that companies usually do to make their existence in the society efficient and fruitful. These factors serve as the company’s economic tools to meet the basic needs and necessities of the societies.

All of these companies, organizations and manufacturers are striving just to obtain the goods and services that they would be offering and providing the society. These companies, organizations and manufacturers need to meet the requirements for the quality of their products and in this way, they can avoid such situations that can bring an impact to the market and to their sales as well. Continue reading

All You Need To Know About Quality Control

Quality control is a concept whereby organizations review the various systems in production to ascertain their quality and ensure that they are operating effectively. In this case it relates to the desired outcome of a particular undertaking. Control encompasses the checks and balances of ensuring a preferred outcome ensues.

It can be applied to various industries and organizations. They do not necessarily have to be profit making. Even non governmental organizations which are mostly service providers without profit intention can use it. This enables them to effectively assess how their systems are functioning and make recommendations to correct any deficiencies that may arise. Continue reading

Service Quality: Knowing What to Provide For a Successful Business

If you have a business and you want to have successful growth in your business you need to have the service quality that the customer and clients are looking for. A good service quality can be defined as meeting the needs and satisfaction of every customer.

In order for the customers to keep coming back you need to have the best service quality. Unlike the products, the service is consumed and created at the same time. To make it more clearly the service is like a co-creation product, wherein the receiver and the provider are joint producers. Service quality is the most important factor that every company or business providers must have. Continue reading

Why Use Six Sigma In An Organization

Six Sigma is a method that was initially developed to ensure efficient production in the electronic manufacturing process.However, this strategy was extended to other businesses to remove defects and ensure that the products meet the customer specifications.

It is a business management strategy whose aim is to ensure maximum quality by reducing the cost. This means that organizations employing this strategy saves a lot of money and makes hefty profits. It identifies and removes defects which are errors in the process and also minimizing inconsistency in manufacturing and business. Continue reading

How to Improve Quality and Work Performance

A critical element in an ongoing quality assurance program is follow-through. Managers, supervisors and those who actually do the work need support, recognition and encouragement in their quality assurance efforts.

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In Japan, and increasingly in the United States and Europe, this support and ongoing attention to quality at the “grass roots” or “worker” level is supplied by some¬thing known as the Quality Circle. A Quality Circle is a relatively small group of people (5 to 20) who come from the same work group and who meet weekly, bi-weekly or monthly to discuss quality problems. The group is usually led by a supervisor or senior employee. Continue reading

Quality Improvement and Performance Analysis

Most companies, concerned about sagging productivity, tend to place too much emphasis on the quantity of work turned out per employee, as opposed to the quality of work produced.

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The amount or quantity of a particular product or output produced by an employee is easily measured and often serves as the basis for a performance rating, pay raise or promotion. As a result, quality is often lost in the rush to produce. And the once omnipresent words “Made in America” are giving way to foreign labels. Continue reading