Tag: Hotel

Banquet Sales Manager in A Hotel Company

Ms. Nuni prefers to work in a neat and organized manner. She sets high standards for herself and has the tendency to apply these standards to her work and her immediate work environment. Despite her lack of theoretical knowledge in the field of Sales, her stay with the hotel has provided her with sufficient experience that enabled her to meet the technical standards set by the management.

Ms. Nuni is able to convey her ideas to her co-workers and asserts them in case she encounters resistance. This assertiveness is suppressed however, when she is faced in a negotiation with a client. She knows how to play her cards and always finds a way to make the situation work in favor of her and to the business of the hotel. Moreover, she appears to be very relaxed and comfortable with her work. Continue reading →

Career in Hotel Business

Mr. Jones began his career in the hotel business as a Buss Boy when he joined Hotel Sun Jaya in 1983. He advanced in his career steadily and was promoted as Waiter in 1986, Captain Waiter in 1989, Assistant Headwaiter in 1994, and finally as Headwaiter in 1999. He takes pride in reaching his current level because he believes that it was purely his hard work that got him to where he is now.

According to him he was acknowledged for his performance in 1998 and was named “Supervisor of the Year.” His responsibilities include checking and monitoring Sukohardjo staff particularly the good grooming of waiters, checking of raw materials in the kitchen, controlling the operations of the outlet and conducting daily morning and evening briefing. Continue reading →

Reservations Manager in A Hotel

You can download brilliant powerpoint slides about Career Management and HR Strategy HERE.

Ms. Salma displays a high need for personal achievement thus projecting the role of a hard intense worker. Knowing her limitations, she appears to be ambitious and is trying hard in her work for personal advancement to attain success. She is fairly organized in doing her duties, practical and fast in her decision making and relying on past experiences as her guide. She limits herself to minor decisions and for the major ones, she refers to her superior. She is very meticulous when it comes to details which can also sometimes consume a lot of her time rather than managing her work unit. Continue reading →

Job Description of a Hotel Duty Manager

You can download brilliant powerpoint slides about Career Management and HR Strategy HERE.

Mr. Ibra demonstrates tendency to be a strong leader and high need to control other to achieve job targets. He also tends to be attentive to details and to follow the rules and procedures in the process of completing daily tasks. All of these elements bring him as a dominant leader who prefers to provide firm and clear work instructions that must be obeyed by his staff. In the process of realizing those instructions, he tends to be assertive and at time disregard sensitivity of others.

For Mr. Ibra, the completion of task is considered more important than the issue of social relations – thereby projecting him as a more task-oriented leader. Even though he likes to focus on task, Mr. Ibra remains protective and responsible to his staff’s works. For instance, when his boss got angry due to disappointing results from his staff, he fully took the responsibilities of the mistakes he felt accountable because he believes that as a leader he should be the first to be blamed if his team performance is marginal. Continue reading →