Tag: performance

Performance vs. Competency

Mr. Jamesto projects the image of a hard worker who has relatively high need to achieve. He also tends to focus on finishing a particular task before moving into another task. He does not have any intention to assume leadership role nor any strong need to control others. Indeed, at present he does not have direct subordinate; therefore he is not required to display this skill.

As a sales executive in travel agency segment, Mr. Jamesto mainly deals with key people from travel companies, and not directly with end customers. A part of his duties is to reactivate old sleeping account, aside from identifying new ones. So far he claims to have generated new accounts such as Indosaudi and Parinama Tour. However, he has never been able to achieve revenue target accredited to his name. In a bit defensive manner, he explained that revenue target in SUN Hotel is just for formalities thus he did not view it as a motivator to exert more efforts and improve his performance. Continue reading →

Performance of Engineering Superintendent

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Mr. Gugi prefers to focus on one task before starting on a new activity, but still manages to be flexible in his job. He finds enjoyment in his work, yet displays a high need for achieving higher successes in his career. He is a practical thinker and implements solutions that has worked for him in the past to the problem that he is currently faced with. He shows high regard for details and ensures that all his reports to his supervisors are equipped with all the necessary information. In addition, he also prefers for his subordinates to submit reports that are very detailed and are equipped with the most vital of data. Continue reading →

A Dominant Leader and Style of Working

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Mr. Torres does not project a dominant leader. He apparently does not have either much eagerness to dominate others or intention to use a formal line of authority to give instructions to his staff. Rather, he uses his social skills specifically, his soft personal approach when leading people. In other words, when he needs assistance from his staff, he tends to be careful and requests in such a way that he does not come across as a demanding person who is vigorous and forceful. This approach has worked well with his subordinates, both from his and other departments, because they can easily follow his instructions. He also narrated that when his peers encountered difficulties dealing with their own subordinates, they would ask Mr. Torres for help; as a result, resistance problems were resolved immediately. It is for this ability, that he could create conducive workplace where his subordinates felt safe and happy. Continue reading →

Strong Leadership Qualities

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Mr. Gerrard regards his job as something important. He has already worked for 12 years as steward staff and is familiar with steward’s duties and responsibilities. As Assistant Chief Steward, Mr. Gerrard works according to routine work schedule and event order from C&C department. At present, he is pushed by the situation to be able to create shortcuts in anticipating the needs of customers. He claims that the management should be aware that after so many years, the dining equipment and utensils need to be changed to meet the 5-star hotel standard of quality. Otherwise, it would affect the hotel’s image in the future. Continue reading →

Leadership Style

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Mr. Dany has reached his goal in so far as his career as an engineer is concerned. He has been working in the field of engineering for 28 years and to date is the Head Electrical Engineer of Apartment Meridianty. As the incumbent Head Electrical Engineer, he is tasked to coordinate and manage operations of the Engineering department in Apartment and report to the Assistant Chief Engineer during his shift. His work is comprised mostly of administrative tasks mostly 60 % on paper works such as preparing the agenda, reporting and filing of needed equipment and other related paper works. Only a small fraction of his job require him to apply his technical knowledge and skills such as troubleshooting faulty equipments and assisting his staff in doing actual engineering work. Continue reading →

Job Responsibilities and Performance

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Mr. Alex started working in Hotel Green in 1974 as Steward. He became a Banquet Waiter after one year and moved to the coffee shop, still as a Waiter, after five years. In 1981, he became the captain and held this position for four years before being transferred to the Room service division as Room service captain. In 1990, he was promoted as the Room service assistant headwaiter and was finally the Room service headwaiter in 1995. His persistence in doing his job has earned him the trust of the food and beverages manager. His responsibilities include preparing room service reports, managing his staff through his supervisor, controlling food quality and hygiene; and preparing a new set of menu selections every six months. It can be inferred from his responsibilities that his job requires accuracy of details which he has already mastered for he admits to have a high regard for details and its’ precision. Continue reading →