Tag: management

Strong Organizational Commitment

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Mr. Herry was “fresh from the oven” when he started in Sun Jaya’s Personnel Department. As a daily worker, he was a persistent young graduate who was tasked to organize the hotel’s employee data base. As he climbed the organizational ladder, he demonstrated hard work and coped with the challenges in personnel especially the never ending labor union issues. After almost ten years, he achieved his career goal as Personnel Manager although, he laments that his salary is not commensurate to the workload. In spite of that, Mr. Herry works with dedication and is highly committed to his tasks. While he has the ability to work on several tasks at a time, his innate preference is to handle one task first and see it to completion. Continue reading →

Labor Union and Management

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Behind his calm and relaxed appearance, Mr. Johny is a tough and persistent worker who makes sure that his tasks are completed based on prior work plan and schedule. He has accumulated 20 years of collections experience and claims that honesty, perseverance, persistence, and diligence are the essential ingredients in order to be successful in conducting this kind of job in collections.

Towards his team, Mr. Johny always emphasizes on following work schedule persistently as he will monitor its progress through daily reports. He applies a situational leadership style as he would become tough or supportive depending on the situation. In the normal situation, he will only monitor the work activities of his subordinates because the work system and schedule are already well set up. Continue reading →

Becoming An Effective Sales Manager

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Mr. Christian Mengko prefers to do things one at a time and sees it to completion. He said that when he works, he likes to do it perfectly, while on the other hand, he was modest in saying that he is not the best amongst the Banquet Sales Managers. Although he projects the hard worker image, his main objective is to see his job done just like the others. It appears that Mr. Christian is only maintaining and servicing existing clients, which he inherited from his successor and does not really exert extra effort in searching or identifying new clients. When probed, he was not able to mention new clients initiated by him. There is an indication that he is a bit bored in his current position and may just be working for the sake of working. Continue reading →

A Dominant Leader and Style of Working

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Mr. Torres does not project a dominant leader. He apparently does not have either much eagerness to dominate others or intention to use a formal line of authority to give instructions to his staff. Rather, he uses his social skills specifically, his soft personal approach when leading people. In other words, when he needs assistance from his staff, he tends to be careful and requests in such a way that he does not come across as a demanding person who is vigorous and forceful. This approach has worked well with his subordinates, both from his and other departments, because they can easily follow his instructions. He also narrated that when his peers encountered difficulties dealing with their own subordinates, they would ask Mr. Torres for help; as a result, resistance problems were resolved immediately. It is for this ability, that he could create conducive workplace where his subordinates felt safe and happy. Continue reading →

Strong Leadership Qualities

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Mr. Gerrard regards his job as something important. He has already worked for 12 years as steward staff and is familiar with steward’s duties and responsibilities. As Assistant Chief Steward, Mr. Gerrard works according to routine work schedule and event order from C&C department. At present, he is pushed by the situation to be able to create shortcuts in anticipating the needs of customers. He claims that the management should be aware that after so many years, the dining equipment and utensils need to be changed to meet the 5-star hotel standard of quality. Otherwise, it would affect the hotel’s image in the future. Continue reading →

Leadership Style

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Mr. Dany has reached his goal in so far as his career as an engineer is concerned. He has been working in the field of engineering for 28 years and to date is the Head Electrical Engineer of Apartment Meridianty. As the incumbent Head Electrical Engineer, he is tasked to coordinate and manage operations of the Engineering department in Apartment and report to the Assistant Chief Engineer during his shift. His work is comprised mostly of administrative tasks mostly 60 % on paper works such as preparing the agenda, reporting and filing of needed equipment and other related paper works. Only a small fraction of his job require him to apply his technical knowledge and skills such as troubleshooting faulty equipments and assisting his staff in doing actual engineering work. Continue reading →